Privacy policy
Last updated October 31, 2026
What we collect
- Your account: email, name, mobile number, time zone and settings.
- Your circle: the names and mobile numbers you add, and each person's answer to your invite, with when, the IP address and browser they answered from, and the exact wording they agreed to.
- Alerts: when you press, which button or app sent it, the location your phone shared at that moment, who was texted and called, and who answered.
- Payments: handled by Stripe. We keep your plan and Stripe customer ID, never your card number.
How we use it
Only to run ProSafe: to send your alerts, timers and check-in calls to the people you chose, to show you your history, and to bill paid plans. We don't sell your information or use it for advertising.
Who we share it with
- Your circle sees your name, number, the alert and your location when you raise an alert.
- Service providers that carry out the work: Google Firebase (hosting and database), TextMagic (text messages), ProCallable (automated calls), OpenStreetMap Nominatim (turning a location into a street name), and Stripe (payments).
- Authorities, only when the law requires it.
Location
ProSafe only receives a location when you raise an alert, start a timer, or send a test, and only if your phone shares it. We don't track you in the background.
Keeping and deleting
Alert history stays in your account so you can review it. Consent records are kept for at least four years because the law expects proof that people agreed to be contacted. To delete your account, email mail@timtwillis.com.
Analytics
Our public pages use Google Analytics with advertising features switched off. It respects Do Not Track and Global Privacy Control. Alert response and invite pages don't use analytics.
Contact
Questions: mail@timtwillis.com.